openec is a cross-border e-commerce operation automation system currently under development by our company. It covers the entire business process from product selection, listing, and customer service to operational analysis. Utilizing this system significantly enhances the efficiency of our online store operations and reduces operational complexity.
01 · SOURCING
AI Sourcing
Still deciding what to stock on gut feel alone?
Extracts candidate products from market data, keywords, price ranges and competitor information, then scores each one — supporting the decision of whether it's worth listing.
From gut feel to grounded sourcing.
02 · LISTING
AI Listing Management
Still writing titles and descriptions one by one?
Auto-generates titles, descriptions and selling points with multilingual support — extensible to bulk listing, inventory, pricing and status management.
Less repetitive work, faster listings.
03 · SUPPORT / RAG
AI Support / RAG
Leaving that midnight English inquiry until tomorrow?
Builds a knowledge base from product data, logistics rules and after-sales policy to answer common questions automatically, in multiple languages — complex cases hand over to a human with full context.
Answers that are faster, more consistent, better grounded.